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Customer Testimonials about Archadeck of West Columbus
The deck that Archadeck built for us was exceptional! The craftsmanship was outstanding. The lead carpenter, Josh, was very courteous and helpful.
Michael Reeder was great to work with from the design stage to completion. He is full of great ideas, and truly appreciates your business.
Archadeck was very professional, and their work was excellent. The final result was beautiful, and a definite enhancement to our home! Everything about our experience with Archadeck was good. They were extremely professional, pleasant to deal with and did everything they said they would. The quality of the construction was excellent and is backed by Archadeck's national warranty.
Customer service is one of their main priorities. We found Michael extremely easy to work with as he strives to give the customer what they want, even when they don't know themselves! The design of our deck has really enhanced our home, visually, and has appreciated the value considerably. It has transformed our backyard into a very unique area that we now love and use.
Michael's design book was full of great ideas and his attention to detail including permits and inspections left us with little to do but watch the magic happen. We have a new and exciting "outside room" to entertain and relax on for years to come. Michael and his team were professional, courteous, and a pleasure to work with.
From the day we met Michael Reeder and reviewed the work Archadeck of Columbus had completted for other Central Ohio families, we knew no one else could match the quality of design or workmanship. Our neighbors wish they had Archadeck do their deck after seeing the quality and custom crafted workmanship. We highly recommend Archadeck.
Archadeck turned my drawings into a professionally-designed two-tier composite deck/paver patio masterpiece. From the beginning, you could tell Mike Reeder brought a tremendous amount of credibility and professionalism to the project as we turned my design into professional drawings. Mike worked with me to tailor the look and feel I wanted into specs that worked functionally and within my budget. The work got started on time and the carpentry was outstanding. It was clear Josh and John cared as much about the quality of the product as I did. I have an eye for detail and high standards for the quality of the work, but when Mike came out to inspect the near-final, and then final product, he pointed out - and had corrected - several imperfections I wouldn't have even noticed. Great experience all-around from the Archadeck team. Don't bid out a project without talking to Mike.
Archadeck Of Columbus installed a beautiful porch. They really had a great employee working for them who did most of the work. We had a great storm and there was no power. He let me plug in my refrigerator to his generator. He had to bring his own generator to do his job. He was a very nice guy. He also took some of my frozen food and put them in his refrigerator. My neighbors also appreciated the porch. We had a really good quality work done. We had got 3 quotes and there was another guy who was the same price. There was another guy who was very expensive. Their price was average. I would use them again in future if need be.
Very professional presentation. 3-D imaging puts everyone on the same page in how the final product will look. Installation date was moved up two weeks which coincided with our vacation. Mike or Carol called everyday to give us an update. Amazing customer service. Work was completed as proposed in rendering.
Archadeck replaced our deteriorating wooden deck using the existing foundation supports. Everything went very smoothly from the original estimate to the finished product. The young man who built the deck was punctual, friendly, and very neat. The job took approximately 3 days, and each evening he took away any trash leftover and removed all of his tools and work benches. He took time to address any questions we had during the process. The finished deck looks great, and we have had many compliments so far!
I had my old deck torn down and a new one built. I also had a 8 person hot tub installed on the deck and privacy fence built around it. They were referred to me by a friend of mine who spoke very highly of them. Mike came out and explained their process and worked with me on what I really wanted in a deck. Once we agreed on the ideas I wanted, they created a really neat 3-D colored design of the deck against my house, they had a couple of options for me to pick from. In general, they were always on time, very responsive, and willing to fix things that I didn't think came out as I thought it would (my fault). The most important thing to me was that I told them what I wanted and they got the permit, coordinated with other contractors, essentially (and thankfully) leaving me out of the loop, unless I asked for an update. The deck has been a great investment, and thankfully the process was very easy thanks to Mike and Carol.
The work was done as stated. The workmen were great! They finished the job as stated and worked with my having dogs on the site. It was very expensive but the finish product was well worth it! I would refer this company to another that needed such services.
Our deck was caving in and was a hazard. We needed it demolished, redesigned, and rebuilt. Wonderful Experience! Mike(the owner)came out and took pictures and measurements. He then created computer generated 3D graphics of what our new deck would look like on our house. The graphics showed our house, what the deck would look like from the back windows, from the road, from every possible angle. It was amazing. We knew exactly what we were getting before construction began. The employees were wonderful and very attentive to what we were looking for in a new deck.
Archadeck built a small deck and a pergola. The work quality is outstanding. The deck has the look of fine furniture in it's overall finish. The pergola was laid out so well, that the assembled pieces "fell" into place with no prying or shimming or other adjustments.
Archadeck helped us redesign and replace our 20 year old deck. They worked with the city to obtain the necessary permits, and made sure all work was to code. They introduced us to materials that other deck companies did not expose us to... and we used these materials and LOVE them. Our deck surface was removed, the original frame was still good and able to be used. Archadeck then resurfaced our deck using timbertech, cedar, and aluminum pickets. The result is fantastic. We have received many compliments and would recommend them to everyone. From the beginning, the presentation and professionalism of Michael and his team set them apart from the other contractors. We were never disappointed the entire time. If something was not quite right, they were quick to fix it or change it. As promised the carpenters cleaned up every day, never had music blasting, and were always VERY polite and professional. They seem to be a bit more expensive than the other quotes we received, but they completed the job very quickly, and were worth it! We would use them again any time!
We contacted this company to replace our wooden deck with composite material decking. Our call was returned quickly and Michael arrived promptly for our initial meeting. Detailed information was provided regarding materials, warranties color choices. An estimate was provided during the initial meeting. The job was completed on time with a wonderful crew of workers. The crew leader was accessible and kept in contact with us daily.
We had a great experience overall. Our deck turned out amazing. Mike and his staff did a great job walking us through the process and Andy was very meticulous. Treated our project like he was doing it for his own home. Great communication as to what we should expect and when.
Mike Reeder and his staff designed and built a replacement deck, complete with gazebo. Project involved a total change in design and complete removal of the old deck. Removal and preparation required use of a small Bobcat. For this, they used a plywood path and platform to minimize disturbance to the lawn. The overall project commenced and completed on schedule; there were no delays, surprises, or disappointments. Seth worked efficiently and with precision. The gazebo was an adjunct to the deck, and Mike had coordinated closely with the provider on details and schedule. Mike was readily available during construction, and conducted a thorough inspection with us at the completion. Site clean-up was prompt and thorough. I have procrastinated a year in providing this report (project completed in April 2007), but there are no negatives to tell. The experience was positive from the very beginning. For us, Mike offered the right combination of expertise, audience and advocacy. He knows his product and explains it well. He listened closely to our ideas and concerns. He offered suggestions and advice, when appropriate. He told us what would not work, and why. He took great pains to develop several proposals for our consideration, and then patiently answered our questions throughout the winnowing process. The preferred option went through three revisions before becoming final. Comments regarding construction are noted above, but this account would not be complete without noting the many favorable comments that we have received from visiting friends and relatives in the past year. As a result of all this, we would definitely recommend Mike Reeder and Archadeck to others who are considering a deck or similar project.
It was a tremendous experience. Mike was very professional and explained everything that Archadeck does in great detail. He was conscious of our cost concerns and designed a deck that fit what we wanted and was within budget. Seth built the deck and was always on time (or early), did his work quickly and professionally and precisely! The work area was always clean and organized. Seth was also willing to answer any questions that we had and encouraged us to ask more! It was a tremendous experience. We are extremely happy with the deck and recommend Mike, Seth, and Archadeck to anyone.
We replaced wood decking with Timbertech on 5 deck areas and a screened porch. Mike helped re-design the decks off the porch and replaced wood decking on others. They did a great job, although starting date got delayed some due to previous jobs and weather, once they started the work progressed smoothly and efficiently and they were done in the approximate time estimated. Workers were polite and hard working, cleaned up every day and worked with me on minor details. I got phone calls with updates or delays and was contacted whenever something unforeseen came up with the project. Michael came out for a final inspection and we walked through the project together, coming up with a few finishing touches that will enhance the overall great job.
Archadeck completely designed and replaced my deck. This included removing the old deck and deck under structure and regrading the area. They were also willing to use a new (for them) system to attach the deck boards which did not put drill holes through the top of the deck boards. The project was made more difficult because of the location of the deck and the problems of accessing it. Archadeck did a great job of removing the old deck with minimal disruption of landscaping. They built a bridge over a small stream to avoid damaging landscaping around house. They were willing to try a new attachment system for the deck boards which avoids putting any drill holes in the surface of the deck boards. They recommended and installed a number of additional things around the deck such as down spouts to prevent future damage to the deck (something the previous deck installers did not recommend or do). They coordinated well with the hot tub company for the timely installation of the hot tub. Overall the quality of the work is excellent and we are very satisfied with the finished deck.
Replaced existing footprint of cedar deck with Timbertech composite materials. Work also consisted of replacing screens for the screened in porch, and a replacement wood door off of the porch. Mike's approach from the start was very professional - we were looking for people in the decking business, running it as a business, which is certainly the case with Archdeck. Mike listened to our needs, didn't try an sell us anything we didn't need or want. The deck installation itself was great - the installation team was on time, worked efficiently, and demonstrated an attention to detail we didn't expect to see. This aspect more than met our expectations. We did have one part of the process that elongated the final completion - negotiation over the door, that was custom ordered, but ended up not being the door we thought we ordered. If anything, this was a minor miscommunication. Mike and his team throughout the process were tenacious in their followup, phone calls, e-mails, and very professional.
They installed a screened porch and deck. They removed the old deck and designed and crafted the new one. They worked with us to make it exactly the way we wanted. Mike was very easy and helpful to work with. He was very professional and helpful in every step. The crew was clean, polite, and very respectful. I would work with them any time.